We are committed to ensuring our customers' complete satisfaction, which is why we offer the possibility of product exchanges under our exchange policy. Below, you will find detailed guidelines regarding the exchange process to make it as convenient as possible for you.

  • The product must be in its original condition, undamaged, unused, and have the original packaging and tags.
  • The exchange must be reported within 7 days of receiving the shipment.
  • An exchange can only be made for a product of equal value or for an additional fee if the new product is more expensive.

IMPORTANT!

  • The customer is responsible for the shipping costs associated with the exchange.
  • Please carefully review our Terms and Conditions of Sale, where you will find more information about our exchange policy.